Posts

How AI Is Changing the Role of Technical Writers in 2025

This Slack Thread Saved Us $50,000 in Support Costs

Docs Aren’t Dead. They’re Just Ignoring What Developers Actually Ask.

💡 How We Found the Next Big Feature Idea—Buried in a Discord Thread

The Silent Churn: Why Developers Leave Before You Even Know They’re Upset

What We Learned from 10,000 Developer Comments (So You Don’t Have To)

🧠 3 Docs, 50 Comments, 1 Broken API: How Developer Feedback Uncovered the Real Problem

Why We Threw Out Our Content Calendar—and Let Dev Conversations Lead

From Ghost Town to Goldmine: Turning Our Dev Forum into a Feedback Engine

How Does AI Improve Developer Onboarding?

How AI Will Shape Developer Communities